PRIVACY STATEMENT

Overview

Our online store allows you to buy products from us. We use the information that we collect about you to fulfill your product purchases. Your personally identifiable information is never sold. This Policy may change from time to time, so please check back periodically.

1. What information does OCFABenevolent.org collect from you?

In order to better provide you with numerous products, OCFABenevolent.org collects two types of information about its visitors: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our site.

Personally Identifiable Information This refers to information that lets us know the specifics of who you are. Personal information is requested when you order a product. For example, this information might include your name, billing address, shipping address, telephone number, e-mail address, credit card or other payment information, and product details. With this information, OCFABenevolent.org can fill your orders and better provide you with personalized services.

Non-Personally Identifiable Information This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you shop on our site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. For example, this information may include the Web site’s Uniform Resource Locator (“URL”) that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol (“IP”) address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (“TCP/IP”) network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.

2. Where do we collect information from you and how do we use it?

Our primary goal in collecting personal information is to provide OCFABenevolent.org’s visitors with a superior customized online experience. We use the customer contact information to fill orders, contact purchasers to inform them of their order status, to enhance the operation of our site and administer our systems. We review the actions of the OCFABenevolent.org visitors on an aggregate basis to determine customers’ preferences.

We gather information in the following ways:

Shopping

We collect IP addresses for the purposes of system administration, to gather broad demographic information, and to monitor the level of activity on our site. We collect information from visitors to our site regarding the URLs they came from, domain types (e.g., .com or .org), their IP addresses, the date and time of their visit or order, the number of visits and orders, the number of visits per browsing session, the server type, the operating system and browser type used to come to the site, the country, state and telephone area code where their servers are located, the pages and page titles of our site that visitors viewed during their visit, whether the visitor’s computer is enabled for Java or cookies, browser language, applications and plug-ins, and any search terms entered on our site.

Ordering

When you order from us, we collect personally identifiable information from you. If you order one of our products, we will collect and maintain your name, e-mail address, billing address, shipping address, telephone number, product selections, credit card or other payment information, order number, referring URL, IP address, page you bought from and a password. We collect this, and other information, as disclosed in this Policy, in order to fill your order and to communicate with you about your order. Before confirming your order, you will have the opportunity to review the product order form and make changes and additions to the information it contained and these changes will be automatically kept for future use.

Cookies

We use cookies and may allow others to use cookies in the operation of our site.

Action Tags/Web Beacons

We do not utilize this technology.

3. Who is collecting your information?

We store all visitor information on our web site. We do not use any third party ad or content servers.

4. With whom do we share your information?

Fulfillment: The information collected by OCFABenevolent.org is used for processing orders, keeping you informed about your order status, for statistical purposes, and for improving our site and its performance. We will disclose your Personally Identifiable Information to third parties to charge your credit card, fill your order, and deliver your order. For example, we must release your credit card information to the card-issuing bank to confirm payment; and release your address and telephone information to the delivery service to deliver products that you ordered.

Other Parties: We do not sell, trade, or rent your Personally Identifiable Information to others without your consent. We may provide Non-Personally Identifiable Information about our customers’ sales, traffic patterns, and related site information to third parties, but these statistics do not include any Personally Identifiable Information. We may release account information when we believe that such release is reasonably necessary to enforce or apply our Terms and Conditions or to protect the rights, property, and safety of OCFABenevolent.org, our users, or others. If customers do not pay us for products ordered, we may submit their account information to a third party collection agency.

5. Contacting OCFABenevolent.org about privacy questions or concerns

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact OCFABenevolent.org by sending a letter to:

Orange County Fire Store
Attn: Privacy Compliance Officer
1 Fire Authority Way
Irvine, CA 92602
You may also contact us by e-mail at info@ocfabenevolent.org

6. Privacy Policy changes

This Privacy Policy was last changed on May 1st, 2004. If OCFABenevolent.org makes changes to any terms or conditions of the Privacy Policy, the changes will be posted in this document so that you will always know what information we gather, how we might use that information and to whom we will disclose it. We may change, modify, add or remove portions of this Policy at any time, and any changes will become effective immediately upon being posted unless we tell you otherwise.